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ENVIRONMENTAL

We believe that businesses have a responsibility to be as environmentally friendly as they can in how they operate. This influences the way we work and we do our best to empower our customers to adopt environmentally friendly practices around their office operation too.

Recycling
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RECYCLING

We endeavour to recycle as much material as possible associated with our products.

Empty toner cartridges in the Clarity Solutions workshop ready for recycling
Toners

We have a toner cartridge recycling scheme for all our customers for a nominal charge (with the option to opt out if required). We will collect all your used toner cartridges from your premises when we visit and recycle them for you.

Old photocopier parts in the Clarity Solutions workshop ready for recycling
End-of-Life Parts & Machines

When we replace parts in your printer we bring the old ones back to our workshop where they are sorted into aluminium and steel. If your entire photocopier has reached the end of its life it will be stripped down into its various metal and plastic components. All of these parts will then be sent for recycling locally.

Cardboard packaging in the Clarity Solutions workshop ready for recycling
Cardboard

Most of our consumable products arrive in cardboard boxes and new printers are protected with outer cardboard packaging. We’re pleased to see that some manufacturers are now also using internal cardboard impact protection for their printers rather than hard-to-recycle polystyrene. We have chosen to recycle all of our cardboard with a weekly industrial waste cardboard collection.

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Refurbishment
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REFURBISHMENT

When you upgrade your printer or photocopier we will bring the old one back to our workshop where it will be assessed by our engineers. If there is plenty of life left in it we will carefully refurbish and rigorously test it then it will become part of our secondhand fleet, available for purchase or in-house rental, which is an ideal cost-effective solution for many of our customers.

Clarity Solutions engineer refurbishing photocopier
Footprint
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OUR FOOTPRINT

There are various ways we manage our day-to-day operation to minimise the environmental impact of the business besides recycling.

Clarity Solutions engineer giving remote assistance to customer
Remote Assistance

Very often, if you have a problem with your printer or photocopier it can be resolved without an engineer’s visit. We can access your network remotely (with your digital permission) to solve most software problems and for some simple physical issues we are able to talk you through what to do over the phone or by video call. This means we aren’t using our vans unnecessarily with the added bonus that you get a swifter resolution to your printer problems without having to wait for an engineer to attend site.

Clarity Solutions team member taking a call from a customer
Live Call Handling

We manage our service calls “live” so our engineers are directed to customers in a geographically intelligent way, not necessarily chronologically. Their job schedules are flexible to allow new jobs that are just down the road from their current location to be slotted in to avoid unnecessary mileage and retracing their steps later in the day.

Clarity Solutions engineer organising spare parts in his van
Parts Stock on Vans

For our live call handling to be effective, we make sure that our engineers carry a comprehensive stock of parts on their vans so there is a high probability that they will be able to fix your printer in a single visit. We’re proud to say that this is the case for over 95% of problems so we mostly avoid our vans having to make extra journeys because they don’t have the correct parts on board.

Who Gives A Crap bamboo toilet roll
Bamboo Loo Roll

The toilet paper in our office loos is supplied by Who Gives A Crap. It’s made from bamboo which needs a lot less water than trees and grows much more quickly so is more sustainable. Who Gives A Crap also donate 50% of their profits to build toilets for those in need and improve access to basic sanitation for communities in developing countries. And yes, it’s nice and soft thank you!

Sustain
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SUSTAINABILITY

It is essential that products like printers and photocopiers use technology to improve their environmental impact.

Circular Economy graphic
Circular Economy

We are proud to supply the upcycled Eco Direct range of A3 printers that are manufactured in an environmentally friendly way as part of a Circular Economy. These machines reuse as many parts as possible that can have a second RELIABLE lifecycle, some of which may be remanufactured to ensure longevity. This approach aims to greatly reduce the amount of new raw materials that are used in production, WITHOUT compromising performance or reliability. Find out more here.

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Power Consumption

Most of the printers / copiers we sell have a power saving mode. They effectively go to sleep when they are not being used and their residual power consumption drops to around 0.5W. The Sharp multifunctional printers have been designed with energy efficiency in mind – rapid warm up time, low power consumption – and a control screen prompting the most environmentally friendly settings for every print or copy job.

Empty toner cartridge automatically ejected from Sharp printer
Toner Usage

Many of the current range of Sharp printers employ an automatic toner cartridge eject function which is only triggered when ALL the toner has been used avoiding wastage. These printers also use low-melt toner which reduces the amount of energy required for every print or copy run.

Control panel on Sharp printer showing printing options
Paper Usage

Running a paperless office might be the ultimate aspiration but while hard copies of many documents are still required it’s important to minimise the amount of paper that is being consumed. All our printers offer duplex printing as standard so both sides of each sheet can be used and this can be configured to be the default setting.

Eco printers
Eco Direct upcycled printer with eco friendly background
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THE ECO DIRECT RANGE OF ENVIRONMENTALLY FRIENDLY A3 PRINTERS

The word “upcycled” can raise concerns about reliability, particularly when it comes to machines like office printers where downtime needs to be kept to an absolute minimum.
 
Eco Direct multifunctional printers use as many upcycled elements as possible that can have a second, or even third, reliable lifecycle. Great care is taken to ensure that all components that are reused are checked and tested rigorously, and remanufactured if necessary, to ensure that the quality and longevity of their ongoing performance is not compromised.
 
The result is a range of A3 printers that are part of a Circular Economy, reducing the amount of plastic, chemical waste, pollution and energy resources required to produce them, minimising the use of new raw materials AND delivering a cost-effective and more profitable alternative to a brand new machine.
 
If you’re an environmentally conscious business, who would like to use an A3 printer that has been manufactured as sustainably as possible WITHOUT compromising on performance, functionality or reliability the Eco Direct range is for you.

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