How to prevent paper jams when printing or copying
Paper jams feature highly in the list of things that annoy us most about printers and photocopiers, particularly if they keep happening! If paper keeps getting stuck in your printer or photocopier, read on for some useful tips on how to prevent paper jams – it might be something really simple that you’re just not aware of.
Many paper jams arise because of paper quality or the way the paper has been loaded into the paper tray.
Before it even gets into the machine it’s important to consider where your paper stock is kept. If your stores are kept in an environment that is unheated, damp can sometimes be a problem. Not enough of an issue that you would notice it, but an issue that could potentially see your paper stocks absorbing small amounts of moisture from the air which will mean that there may be a tendency for sheets to stick together instead of separating easily to be drawn into your printer or photocopier.
Keeping your paper in a dry environment at normal room temperature should prevent paper jams due to paper quality.
If your paper is in tip top condition, there are a number of things to look out for when you load the paper in to the paper tray of your printer or photocopier that will prevent paper jams.
If you experience a paper jam and you manage to clear it, it’s worth reloading the paper paying attention to the three things above which will hopefully prevent it happening again... and you can feel good about the fact that you have potentially done your bit for office wellbeing by preventing paper jams for a while and saving other colleagues from having a meltdown!
What to do when you get a paper jam when printing or copying
Persistent paper jam notifications
If you get a “paper jam” notification on the control panel of your printer which persists after you have removed paper or checked all the obvious places, it’s worth rebooting your machine to see if this clears the error. Don’t forget, just like computers (because that’s really what photocopier processors are) they need to be powered down properly, not just switched on and off at the power socket.
If the paper jam error still hasn’t cleared you’ll need engineer assistance. Our engineers are often able to talk you through what to do over the phone to get you back up and running as fast as possible, but if not they will be on-site promptly.
So now you know how to prevent paper jams when printing or copying – if you know someone else who would benefit from this knowledge (that colleague who NEVER loads paper properly perhaps?!) do share this post with them.
If you need any further advice don't hesitate to get in touch. You can give us a call on Worcester 01905 721400 or Gloucester 01452 699400, use the webchat at www.claritysolutions.co.uk or email firstname.lastname@example.org.
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