What sets Clarity Solutions apart from our competitors
What sets Clarity Solutions apart from our competitors isn’t the equipment we supply. There are plenty of companies who supply printers and photocopiers and the models we supply are not unique to us.
What sets us apart from our competitors is the way we serve our customers. We put you and your business at the heart of everything we do.
From the initial contact we do our best to get to know you and your business and to understand exactly what you need from your multifunctional printer.
You get the printer for YOUR needs not ours
We’re not in the business of trying to sell you the highest spec machine we can get away with. We make sure you have the right machine for the productivity and functionality you require while working to your budget.
You get the financial solution that suits you best
We have a range of financial solutions available, from outright purchase, 3 or 5 year leases, or in-house rental depending on what works best for you. (Incidentally, if you’re a limited company and decide to purchase a machine outright you will be able to claim 130% of the value of the asset against profits until 31st March 2023.)
You get full installation
When we install your multifunctional printer we don’t just drop and run. We locate it where you need it, set up all the drivers and connections for all its features to work, test it to make sure all is well and train staff in its operation. When we leave, you’ll have a machine that works and know how to operate it.
And that’s not the end of the story.
For Clarity Solutions it goes way beyond the sale
Your multifunctional printer is like an extra member of your team and you need to have as much confidence in its performance as you would a member of staff.
When we supply your printer we can also look after it for as long as you need us to.
You get budget-friendly service contracts
Our service contracts work on a cost per copy basis invoiced monthly or quarterly, and this covers all toners, maintenance and parts to make budgeting easy for you. We monitor toner levels remotely and dispatch supplies before they are needed so your productivity isn’t held up while you wait for replacements.
If you have a problem with your machine we’re on the end of the phone and in many cases problems can be resolved quickly, either by our engineers talking you through the process over the phone or by using software to enable us to access your system remotely once you have granted permission digitally. In the event that the problem is mechanical and requires a site visit a combination of intelligent questioning when you report the fault and our engineers carrying a stock of replacement parts on their vans means in over 95% of cases we can fix the issue in one visit.
Our service contracts are available to all customers regardless of how you have financed your printer, so even if you own it outright you can still have the peace of mind of knowing we are there to look after maintenance and consumables.
If you’re thinking all this sounds too good to be true get in touch for a chat about your business printer needs so we can show you first hand and you can come to your own conclusions. Call Worcester 01905 721400 / Gloucester 01452 699400, use the webchat at www.claritysolutions.co.uk or email firstname.lastname@example.org. Or if you prefer, fill in our contact form here and we will call you back.
News and latest information about Clarity Solutions in Worcestershire, Gloucestershire and Herefordshire.