CLARITY SOLUTIONS
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Frequently Asked Questions

What happens to a photocopier or printer at the end of it's life?
We return the machine to our workshop facility where it is stripped down into the various metals and plastics. Then they go off to a local recycling facility.
What happens to empty toner cartridges?
We have implemented a toner cartridge recycling scheme for all of our customers, with the option to opt out if required.  As a member of the scheme all your used toner cartridges will be collected from your premises when we visit and then recycled for you.
What happens to the used parts that engineers remove from photocopiers?
We bring them back to the office where they are sorted into aluminium and steel, and then are sent for recycling.
How safe is my data on the photocopier's hard drive?
All photocopiers have the facility to format the hard drive either as you use it, or at the end of life.
Is it possible to get a copy of my last invoice/statement?
Yes, we are always happy to discuss any account queries you may have or to issue duplicate invoices or statements. Please just give us a call on 01905 721400 or email us at hello@claritysolutions.co.uk.
The Mill, Gregory's Mill Street
Worcester WR3 8BA
​T: 01905 721400

Kestrel Court, Waterwells Business Park,
​Gloucester GL2 2AT
​T: 01452 699400

E: hello@claritysolutions.co.uk
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  • Home
  • About Us
    • Contact Us >
      • Worcester
      • Gloucester
    • Work with us
  • Products
    • New Copiers & Printers >
      • A3 COLOUR MFD >
        • Up to 35ppm A3 Colour
        • Over 35ppm A3 Colour
      • A3 Mono Photocopiers >
        • Up to 35ppm A3 Mono
        • Over 35ppm+ A3 Mono
      • A4 COLOUR MFD >
        • Up to 30ppm A4 Colour
        • Over 30ppm+ A4 Colour
      • A4 MONO >
        • Up to 40ppm A4 Mono
        • Over 40ppm A4 Mono
    • Office and Home Office Solutions >
      • Office Printer Solutions
      • Home Office Printer Solutions
    • Upcycled and Refurb Products >
      • Current Upcycled/Refurbished Stock >
        • ECO Direct C455i
        • Refurb MF222 Plus Olivetti photocopier
        • Refurb MX2640 Sharp photocopier
        • Refurb MX-C300W Sharp photocopier
        • Refurb Olivetti PGL2145 Printer
    • Short Term Photocopier Rental
    • Sindoh Photocopiers
    • Olivetti Photocopiers
    • Sharp Photocopiers
    • Visual Solutions >
      • Sharp Windows Collaboration Display System
      • BIG PAD Interactive Displays
      • BIG PAD Early Years Interactive Table
    • Visitor Management Systems >
      • Sharp Optimised Visitor Management System
      • Olivetti Thermoscanner
    • Software Solutions >
      • Print Audit
      • Papercut
      • Equitrac
      • Drivve
  • Sales
    • Why Choose Us
    • Lease, Rent or Buy
    • Managed Print Services
    • Testimonials
    • Case Studies
  • Service
    • Service Plans
    • Call out and Maintenance
    • Recycling
  • Support
    • Remote Support
    • How To Training Videos >
      • Olivetti Training Videos
      • Sharp Training Videos
    • FAQs
  • Blog