WHY CHOOSE US?

If you’re a business based in Worcestershire or Gloucestershire, Clarity Solutions take away the headache of choosing, using and maintaining your printers, photocopiers and big screens and give you complete peace of mind.

No national call centres here.

Our offices, staff and engineers are ALL local - when you call us you’ll talk to a member of our team who will recognise you and your company.

We aim to be an external member of YOUR team so you know you can rely on us. The products we sell are not unique to us. What sets us apart from our competition is the way we serve you.

If that sounds good, let's have a conversation.

Give us a call on Worcester 01905 721400 or Gloucester 01452 699400.

Clarity Solutions team in the office
Clarity Solutions sales director Ken Taylor with a customer

You want the printer or photocopier you need not the most expensive one your supplier can get away with. We listen and make sure we understand your business then use our expertise and experience to recommend the right solution for YOU so you get:

  • The best printer to suit your needs and budget

  • The features you require to optimise productivity

  • The appropriate finance arrangement

  • The service and support that best suits your circumstances

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You want to feel comfortable with how you will finance your printer and we respect that every business is unique in this so we offer a range of supply and service options such as:

Sales

  • Outright purchase

  • Leasing

  • In-house rental

  • Short term rental for refurbished printers

  • Cost per copy service contracts which cover all consumables and maintenance making budgeting easy

Clarity Solutions engineers installing a photocopier

You want your printer to arrive and work so you can crack on! This is the beginning of our relationship so we don’t just drop and run! Our engineers follow a full installation procedure including:

  • Installing the printer where you need it

  • Liaising with your IT manager if applicable

  • Setting up all the drivers and connections for all the printer's features to work

  • Testing to make sure all is well

  • Training you and your staff in its operation

Clarity Solutions Service Director Mark Berryman on the phone

You want a company you can rely on to sort issues fast and preferably prevent problems occurring in the first place. Giving customers our best attention goes way beyond the sale. Our high level of service continues post-installation by:

  • Monitoring toner levels and dispatching supplies before they’re needed

  • Offering remote assistance for fast resolution of issues where appropriate

  • Carrying a comprehensive supply of parts on our vans so over 95% of problems are fixed within 24 hours of your call and in one visit

Print Audit software toner management screen

Our Managed Print Services

With our managed print service we keep your printers and photocopiers running smoothly so you can have confidence that your workflow won’t be unnecessarily interrupted. Our document and print management software solutions put you in control by monitoring your print usage so you can maximise efficiencies and minimise costs.

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Here's what our customers have to say...

We believe that looking after the environment is everyone’s responsibility and we take that responsibility seriously.

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From toner cartridges, to end-of-life parts, to packaging if it CAN be recycled we WILL recycle it. Even entire printers will be broken down into component parts if they can’t be refurbished and we’ll save anything we can use in the workshop and recycle the rest.

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Just because a photocopier is no longer fit for purpose in YOUR business doesn’t mean it’s come to the end of its useful life. Our refurbished printers are ideal for many customers and also covered by our service agreements.

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We minimise our environmental impact including keeping van mileage down by fixing issues remotely where possible and handling service calls “live” with intelligent scheduling. Then there’s our loo roll…

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Many of the products we sell have been developed to keep their power consumption to a minimum and we’re proud to stock the Eco Direct range of printers which are upcycled as part of a Circular Economy.